Fidelity Bank awards 2020 best performing agents


Fidelity Bank Ghana has rewarded the 2020 Bank’s best performing agents in five territories; Accra, Western, Northern, Eastern, and Ashanti.

S-Duah Enterprise from the Ashanti territory was adjudged the Overall Best Performing Agent for 2020 and was awarded a cash prize and certificate at a ceremony held in Accra.

The Fidelity Bank Annual End of year Award ceremony was on the theme: “The Relevance of Agency Banking in a Pandemic (COVID-19)”.

Other winners include Tigger Phones, Kcehcs Rehoboth Enterprise and Mupaason Enterprise all from the Western territory.

The rest were Mubak Enterprise, Blessed Dabern Enterprise and Peoples Phones and Trading from the Northern territory; and Antwi F. Ventures, Nyame Nanim Enterprise, and ANB George Ventures from the Eastern territory.

Others were Johnson Commerce Point, Wofa Toda Ventures and Adipa Royal Enterprise from the Accra territory; and Kofhay Mobile Money Ventures, Global Excellence Distribution Services and Paul i537 Ventures from the Ashanti territory.

Dr David Okyere, the Head of Agency Banking, Fidelity Bank Ghana, said the Bank would continue to improve its Agency Banking Model with an expansion drive to include more agents, new digital improvements and other value-added services.

He assured the agents of the Bank’s commitment to providing them capacity building programmes to keep them abreast of the ever-evolving changes in the financial services industry.

“Fidelity will not relent on its commitment to help bridge the gap between the banked and unbanked population in Ghana,” he said.

Meanwhile, the Bank has announced the introduction of an insurance scheme for its more than 4,000 agents across the country to protect their businesses against burglary and theft.

Mrs Esi Idun-Arkhurst, the Divisional Director, Retail Banking of Fidelity Bank Ghana, said the introduction of the insurance scheme attested to the Bank’s commitment to ensuring the welfare and success of its stakeholders.

“We appreciate the efforts and contributions of all agents towards the provision of convenient financial services and the promotion of financial inclusion in Ghana.”

“Within the past six years, our Agency Banking Model has stimulated economic growth, created employment and provided easy access to financial services to many Ghanaians,” she said.

She added that the Bank would continue to find innovative ways to provide Ghanaians with convenient methods of banking through digital financial inclusion strategies.

Mrs Idun-Arkhurst commended the agents for their hard work and support and assured of new and exciting initiatives for Fidelity Agency Banking in 2021.

The bank currently serves its customers in 75 branches across Ghana and is a leader in the digital banking revolution – GNA


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